Maximizer Enterprise 7.5

Maximizer Enterprise 7.5 and 7.0 - Summary table of features

• The new Campaign Manager allows the marketing department to efficiently create and manage traditional and email marketing campaigns to targeted customer segments
• Automated, ongoing campaigns reduce cost per lead with new prospects and improves loyalty with your existing customers
• Integration with the contact manager enables personalization of direct messages, and customisation of campaigns, plus allows managers to quickly see results and identify hot prospects
• Schedule a series of emails to be sent at user-defined intervals
• Integrate your outgoing emails with your custom website forms and CRM database to reduce database management requirements
• Send HTML emails for high-impact graphical messages, e-coupons, and attachments
• Built-in reporting identifies your most profitable customers, learn their buying habits, and shorten your sales cycles

• With the new Customer Service Module, users across all departments will have instant access to all customer interaction history to track all issues and resolutions from a single interface
• Customer Service issues such as RMAs, Technical issues, Service Calls can easily be tracked, managed, and resolved
• Create your own categories of customer service issues to suit your business need

• Set up a self-hosted online store with unlimited products in unlimited categories
• Link your products for increased revenue on cross-selling opportunities
• Automate purchases with repeat customers to make more time for sales people to focus on new customers
• Allows special discounts, e-coupons, and multiple currencies
• Process credit card transactions through several payment gateways that include fraud protection and SSL-encryption
• Manage orders, follow-up letters, and invoices through OrderDesk

• Maintain a clean and accurate customer database with new duplicate record checking for new entries
• Collect accurate and complete information with mandatory User-defined fields
• Additional security layer for optional read-only views, preventing unrestricted changes

• Even tighter integration with Microsoft Outlook enables address book and calendar sharing, improved email functionality, and a more streamlined approach to email merging.

• Access more than 80 pre-formatted reports 
• Graphical reports show trends and patterns, allowing you to concentrate on what's working
• Use reports to analyse revenue forecasts, sales pipeline analyses, customer profiles, and account activities
• With easy-to-use reporting, salespeople can recall and automate their administrative tasks to spend more time selling

• Team access to calendars and Hotlists
• Notify and remind attendees of upcoming appointments
• One-click task re-assignment ensures the right person is assigned a task at the right time of the sales cycle
• New email arrival notifications assist in making sure emails are received, read, and responded to in a timely manner increasing customer satisfaction
• Task alarms improve employee efficiency by ensuring tasks are completed on time

• Now included with Maximizer Enterprise, Maximizer Link gives your mobile sales force the power of Maximizer in the Palm of their hand by taking their most important customer information and schedule on the road
• Transfer information from Maximizer or Maximizer Enterprise to a Palm OS device, then update it and synchronize with information back at the office
• Rapid synchronization through the Palm HotSync utility combines information from the Palm/Handspring's Phone List, Date Book, To Do's, and Memo Pad.

• Faster searching and access to customer information and Opportunities saves time and increases productivity throughout the day
• Quick retrieval of Favourite Lists and column set-ups

• New selection of icons, menu items, and a third layout style for faster navigation
• Unique to Maximizer, fully customisable views allow for workspace layouts to suit each user's requirements.

• Save more time with the improved installation, set-up, and configuration
• New workstation installation reports allow you to identify which of your computers are running which versions of Maximizer Enterprise
• Create templates of users profiles for more rapid deployment of workstations
• New reusable user/group/contact picker also decreases the time it takes to perform the basic administrative tasks
• Backup and restore marketing campaigns prevents critical information loss
• Now supports Windows XP 

• Improved built in forms designer
• Direct XML import/export enables the integration of customer information into any of your other XML compliant applications
• New ODBC driver support for Microsoft's Access 2000 database
• Improved security controls prevent unauthorized accesses

Web Portals for Employees, Partners, and Customers

Employee Portal

• Browser- based version of Maximizer Enterprise that enables you and your staff to carry out everyday tasks, from wherever you are, whenever you want, with any computer connected to the internet
• Access the Company Library remotely for all corporate documents while away from the office
• Shared calendars enable you to add and modify appointments from anywhere in the world
• Built-in advanced user authentication and group security

Partner Portal

• Quickly and easily distribute sales opportunities to resellers and partners worldwide, increasing your overall sales efficiency
• Partners and resellers can add their own opportunities keeping head office well informed and able to assist in the sales process
• Keep the partners and resellers abreast of upcoming events and programs

Customer Portal

• Enable customers to update their client records over the Internet and check order status of online purchases
• The Appointments section allows your customers and prospects to book appointments with staff to streamline both the lead generation and sales cycles